(123) 456-7890 – 123 Drives, New York, NY, 00000 - firstname.lastname@example.org
IT EXECUTIVE - CHIEF INFORMATION OFFICER – PROGRAM MANAGER
Talented and accomplished Executive, Program Manager, and CIO with proven ability to successfully direct and manage large-scale multi-faceted programs, Enterprise Information Technology Operations, Telecommunications and Support Services operations. Expertise in directing and overseeing technology improvement initiatives and aligning technology services with business goals. Extensive experience leading enterprise-wide implementations with a strong background in Program Management, Maintenance Management, IT Service Delivery and IT Management.
Security Clearance: Top Secret/SCI
Background Relevant to IT Management
30 years of Military, Program, and IT Management Experience.
Strong background in:
ABC Company, Wilmington, NC June 2010 – Present
Chief Information Technology Officer/G-6 Officer, GS-2210-14
I currently serve as the Corps of Engineers Wilmington NC District IT Chief/Chief Information Officer. This billet affords me the opportunity to lead a team of IT professionals in the delivery of IT services to the Commander and his staff to fulfill Corps functions throughout North Carolina and Virginia. I am the senior Information Technology Manager within the district and am responsible to the Commander for all command and control systems. I develop, propose and execute long and short term policy, plans, and guidance for enterprise programs and operations. I serve as the primary architect, administrator, and steward of the US Army Corps of Engineers Information Management/Information Technology (IM/IT) for the District. I plan, direct and organize financial planning, budget and costs to meet IT/IM requirements to support District mission. As a District Primary Staff member, I lead organizational elements with functional or multidisciplinary emphasis involving IM/IT customer support issues, plan and develop internal strategies and provide advice and assistance in resolving difficult customer related IM/IT problems, and lead working groups supporting the development of program plans.
I proactively improve IM/IT customer service delivery through effective and efficient response to valid customer requirements. I develop and recommend changes in the functions and goals of the organization to meet changing requirements and take advantage of evolving technology. I successfully coordinate with the State, County and surrounding military organizations to share resources and integrate capabilities. These efforts have resulted in a comprehensive radio and Information technology network that is shared by DoD, Law Enforcement, and local emergency management organizations throughout the state which enables the sharing of information and better utilization of assets during emergency situations.
DEF Company. Camp Lejeune, NC. Dec 2008 – June 2010.
Senior Operations Analyst
As a Senior Operations Analyst for the Marine Corps Special Operations Command (MARSOC), I was responsible for the creation and implementation for the Critical Infrastructure Protection Program. This program permitted me to showcase my abilities to identify and protect all critical systems, resources, supply chains, and assets that are necessary to support the MARSOC mission within the Continental United States and abroad. I served as the Senior Program Manager for this program and wrote the policy, plans and procedures that became the Standard for the entire US Marine Corps. Once the program was established, I coordinated with Marine Corps Base, Camp Lejeune and Marine Corps Air Station personnel to develop the programs to sustain their missions. This billet allowed me to utilize my extensive knowledge of Information technology management and Anti-terrorism protection knowledge and required me to learn and master supply chain management, utilities, water management, and other critical infrastructure disciplines.
GHI Company, Camp Lejeune, NC July 2006 – November 2008
Site Manager/Customer Services Leader
As the Navy-Marine Corps Intranet Site Manager/Customer Services Leader for Marine Corps Base, Camp Lejeune and Marine Corps Air Station, Cherry Point, I was responsible for the Information Technology Service Delivery to nearly 40,000 military and civilian personnel. I was responsible daily operations of the network, lifecycle management of 30,000 computer systems, 2 large server farms, and the IT infrastructure supporting nearly 1500 buildings across 2 Marine Corps Bases and 7 camps. I was fortunate to lead, develop, and maintain a staff of 110 highly-technical personnel with the primary goal of providing world class IT support to the Marine Corps and Navy commands, while meeting strict contractual Service Level Agreements. I developed and provided high-level service and status briefs to senior military commanders and provided business briefs to supervisors on a monthly basis. I was responsible for developing long range implementations plans, work force management plans, business growth initiatives, and 30-60-90 day plans.
In collaboration with the station Continuity of Operations (COOP) coordinators, I developed a business continuity plan that enabled the bases to provide critical command and control functions during a time of emergency or natural disaster. This plan called for the replication of IT services across the Enterprise and allowed commanders to access resources regardless of their location. This endeavor served as the basis for the US Marine Corps COOP Plan and became a ‘best practice’ for enterprise military Information technology networks.
One of the biggest challenges I faced during this tenure was educating senior military leaders of the benefits of an Enterprise IT network. Through months of briefs outlining the benefits and redundancy of the network, while addressing their concerns for security of information, I was able to illustrate the robustness and dependability of the network and identify the means and tools for them to do more with less resources and lower costs..
JKL Company, Lejeune, NC August 2004 – July 2006
Site Transition Officer
While a Staff member for the Marine Corps Base, Camp Lejeune G-6 Office, I served as the Navy-Marine Corps Intranet (NMCI) Site Transition Officer. I coordinated with the NMCI staff, Base and tenant commands to install and implement the NMCI contract. I planned, coordinated, scheduled, and oversaw the build-out and wiring of over 900 buildings, 2 large server farms and the transition of nearly 30,000 computer systems to the new network. I was solely responsible for the completed wiring of Marine Corps Base Camp Lejeune, which took less than 2 years and had a total cost of over $124 million, which was nearly $50 million less and a year shorter than estimated due to the efficient planning, organizing, and sector-approach of delivery. While implementing the infrastructure plan, I was also the Project Manager for the Marine Corps Application Rationalization Program, which streamlined the number of applications used by the Corps from nearly 45,000 to just over 1,500. This effort saved the Marine Corps hundreds of millions of dollars in licensing costs, reduced the number of applications required to support on NMCI, established continuity and consistency throughout the Corp, and created a means to test and accredit new applications for use on the network.
As the Transition Officer, I was also responsible for briefing creating and maintaining an extensive Plan of Action and Milestones (POA&M) which I briefed to the Assistant Commandant of the Marine Corps on a monthly basis. The plan also included a capabilities brief that was presented to unit commanders that enabled them to prepare for transition activities.
I lead and managed a staff of 23 civil service employees and contractors that were assigned to the major subordinate commands through Marine Corps Base Camp Lejeune and Marine Corps Air Stations, Cherry Point, and News River. I was responsible for the hiring, training, discipline, and performance of the personnel under my charge.
MNO Company, Camp Lejeune NC. August 2003– July 2004
Assistant Chief of Staff, G-6
Assistant Chief of Staff, J-6 Combined Joint Task Force (CJTF), Haiti
Responsible for the Planning, Policy, Coordination, Installation, and Maintenance of all Command and Control/Information Systems within the 2d Force Service Support Group (FSSG), to include; Tactical and Garrison Radio, Local Area Networks (LAN)/Wide Area Networks (WAN), and telephone communications systems. I established training plans, tables of organization, and tables of equipment for deploying forces and training exercises. I deployed to Haiti as the J-6 Operations Officer and J-6 Officer in support of Operation Enduring Hope. I assigned the daily operation tasks and directions to the supporting US Army Signal Battalion and other subordinate organizations. I coordinated with and reported to U. S. Forces Southern Command for all CJTF-Haiti operational requirements and daily operations summaries.