Sr CCA Voice Engineer

Sr CCA Voice Engineer

Job Code: TJ_2332
Job Location: Atlanta, Georgia
Zip Code: 30301
Job Category/Title:
Employment Category: Contract - Corp-to-Corp, Contract - Independent, Contract - W2
Position Type: Mid Level
Travel Required: No
Interview Type: In-person
Education: Associate Degree
Experience: 3-5 year(s)
Job Description: MUST HAVE’s:

• Detailed, really in depth knowledge of CCA platform, 24 by 7 support, start an stop services, create call flows,
• Exp with Linux or some version of UNIX.
• HAVE to have working knowledge of SQL- not a DBA type- joins tables, select from a table
• MUST have working knowledge of SOAP- web services- look at logs and requests and understand what’s happening
• Basic understanding of VOIP
• Look at packet captures and ZIP calls and understand what’s happening
• Couple years exp managing a platform, taking 24 by 7 calls for that platform.
Duration: 12 Month(s)
No. of Posts: 1
Job Expiry Date: April 27, 2016
Telecommute: No
Contact Information Login To View