Java Prod Support

Java Prod Support

Job Code: TJ_2557
Job Location: Plano, Texas
Zip Code: 75023
Job Category/Title:
Employment Category: Contract - Corp-to-Corp, Contract - Independent, Contract - W2
Position Type: Mid Level
Travel Required: No
Interview Type: In-person
Education: Bachelors Degree
Experience: 3-5 year(s)
Job Description: Required Skills:

• Minimum 3 years’ experience in Java/J2EE language, Linux, and SQL at an enterprise level.
• Knowledge of monitoring tools such as Introscope and Splunk.
• Production support experience in a complex environment.
• Work 2nd -3rd shift hours when necessary.
• Strong Communication skills (Verbal and Written).
• **Experience supporting Actimize AIS and RCM products.

Desired Skills:

• Quick learner and self-starter who requires minimal supervision to excel in a fast paced environment.
• Deep understanding of the software development process.
• Knowledge of compliance documents necessary for application governance.
• Bachelors' degree in Computer or equivalent professional experience.


Job Description:

• Client is looking to build out their application Production Support capabilities in the Plano, TX market.
• The Production Support Analyst role includes Problem/Incident Management, Release/Deployment, Operational Readiness, Application Monitoring, Production Governance, Triage, Associate Support, Change/Configuration Management, etc.
• The Production Support Analyst identifies possible production failure scenarios, creates incident tickets, enhancements and/or problem tickets in ticket tracking system, and communicates effectively with development and internal business operations teams. Takes ownership of issues and performs trouble shooting, analysis, research and resolution using advanced query and analytical skills. Resolves complex issues.
• Identifies vulnerabilities and opportunities for improvement, as well as maintain metrics to help develop analysis that will drive improvement in all areas of Production Services. Works under minimal supervision, with general guidance from more seasoned consultants.
Duration: 8 Month(s)
No. of Posts: 1
Job Expiry Date: May 3, 2016
Telecommute: No
Contact Information Login To View