Desktop Support Specialist Jobs - Expinfo Inc in Springfield, Massachusetts, MA

Desktop Support Specialist

Job Code: 1669
Company Name: Expinfo Inc
Job Location: Springfield, Massachusetts
Zip Code: 01103
Job Category/Title: Desktop Support Specialist
Employment Category: Contract - W2
Position Type:
Salary: Negotiable
Pay Rate: Negotiable
Travel Required: No
Interview Type:
Required IT Skills: Windows
Job Description: Required Skills:
• MCP/WINDOWS
• DESKTOP/END USER SUPPORT
• LAPTOP REPAIR
• MENTOR
• MICROSOFT WINDOWS


Duties:
• Provide problem resolution for Windows 10 deployments, Build VDIs, Desktop and Laptop to supplement in place Upgrade process, partner closely with Fulfillment, ITSC and various business areas to ensure application integrity and business continuity.
• Develop knowledge base applications and proactively train and mentor level 1 support resources.
• Assists in the evaluation of business problems, evaluates and recommends vendor packages vis-a vis needs and implements required software.
• Assists in the evaluation of new personal end-user computing packages and equipment and in the implementation and testing of prototypes.
• Provide outstanding customer service to ensure smoot transition to modern platform.




No. of Posts: 1
Comments/JobNotes:
Job Expiry Date: February 27, 2018
Telecommute: No
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