Technical Writer

Technical Writer

Job Code: TJ_2658
Job Location: Herndon, Virginia
Zip Code: 20170
Job Category/Title:
Employment Category: Contract - Corp-to-Corp, Contract - Independent, Contract - W2
Position Type: Senior Level
Travel Required: No
Interview Type: In-person
Education: Associate Degree
Experience: 5-10 year(s)
Job Description: KEY JOB FUNCTIONS:

• Create Management and Executive level communication related to technology incidents.
• Create Management and Executive level reports related to technology incidents.
• Develop communication and training materials, as well as organizing, facilitating, and conducting training via webinars, as needed.
• Partner with support partners, business leads and management teams to develop a consistent message related to incidents.
• Create, review/proofread content and format communications appropriately.

SPECIALIZED KNOWLEDGE, SKILLS & ABILITIES:

• Excellent written/verbal communications skills - writing samples required.
• Knowledge of proper grammar, spelling, punctuation
• Ability to interpret technical verbiage and terms and communicate in easily understandable terms
• Business understanding of mortgage industry terms
• Understanding of technology terms
• Excellent time management and prioritization skills and ability to work under very aggressive deadlines
• Ability to manage multiple incidents at any given time
• Expert proficiency in Microsoft products
• Proficiency in Remedy and Business Objects
• ITIL certification preferred
• Ability to produce communications within minutes
• Ability to manage multiple updates to communications quickly during stressful situations
• Ability to follow process steps under during stressful situations.
Duration: 6 Month(s)
No. of Posts: 1
Job Expiry Date: May 5, 2016
Telecommute: No
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