Desktop Support Specialist

Desktop Support Specialist

Job Code: TJ_4154
Job Location: Memphis, Tennessee
Zip Code: 37501
Job Category/Title:
Employment Category: Contract - Corp-to-Corp, Contract - Independent, Contract - W2
Position Type: Senior Level
Travel Required: No
Interview Type: In-person
Education: Associate Degree
Experience: 5-10 year(s)
Job Description: Requirements:

Experience & Qualifications:

• Provide day-to-day support, ensuring effective and efficient operation of the Desktop environment; including PCs, laptops, telephones, palmtops, and other local peripherals.
• Able to configure and deploy desktop environments in accordance with the agreed standard configuration to authorized users.
• Ability to install or remove hardware and/or software, using supplied installation instructions and tools.
• Capable of conducting tests of the hardware and/or software affected, utilizing supplier test procedures and diagnostic tools, and correct malfunctions. Document results in accordance with agreed
• procedures.
• Manage the repair of desktop equipment through the effective management of third party suppliers.
• Ability to liaise with the Technical Services team, ensuring user accounts and accesses are added, amended, and deleted in accordance with business requirements. (1.) Ensure adherence to the
• published compliance frame work.
• Monitor by conducting periodic audits to ensure a (1.) Installs server cabinets.
• Racks and stacks servers and network equipment into cabinets per SOP
• Performs installation of wiring, patch panel and network switch, hub, and console
• Provide Network Support
• Intra Data Center hardware implementations
• Server port setup, configurations
• Uncrates, moves, equipment from loading dock.
• Installs floor tiles, cabinets, servers network equipment and rails into cabinets
• Installs power PDU*s, and server power connections.
• Runs under floor network cabling, terminates GOPY, and wiring to overhead paneling.
• Deploys infrastructure to data center standards and master plan.
Duration: 6 Month(s)
No. of Posts: 1
Job Expiry Date: June 30, 2016
Telecommute: No
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