IVR Developer/QA

IVR Developer/QA

Job Code: TJ_7395
Job Location: Alpharetta, Georgia
Zip Code: 30004
Job Category/Title:
Employment Category: Contract - Corp-to-Corp, Contract - Independent, Contract - W2
Position Type: Senior Level
Travel Required: No
Interview Type: Telephonic
Education: Associate Degree
Experience: 5-10 year(s)
Job Description: Job Description:

• Experience with DTMF and Speech applications.
• Expert level experience developing IVR applications (note level of complexity).
• Speech Grammar Development skills.
• Experience developing IVR / Speech applications using GVP Studio, VXML, and Java
• Experience with Nuance ASR or TTS.
• Interpret and analyze business requirements to identify risks and design appropriate solutions.
• Develop and assess the capabilities and limitations of the applications and technologies and recommend alternatives and solutions .
• Provide guidance for business decisions from a technical perspective on such issues as performance, scalability, reliability, and security.
• Collaborate with project team members to provide input to design specifications related to speech application.
• Develop simple grammars for speech applications
• Understand differences between types of grammars (list, pattern, etc.), benefits and when each is appropriate to maximize accuracy for a given dialog
• 3 to 5 years experience in VoiceXML IVR technologies.
• 3 to 5 years’ experience in Advanced Speech Recognition solution design and development.
• 1+ year experience in grammar design, development (ABNF, GRXML), and testing.
• 3+ years’ experience in speech tuning and grammar analysis.
• VXML, SSML, XML, JAVA, J2EE.
• Proficient written and verbal skills.
• Strong understanding of Natural Language design and Directed Dialogue design techniques for speech applications.
• Strong knowledge of various speech engine capabilities and tuning concepts
• Ideal candidate will have experience with Nuance and/or IBM WVS speech engines/tools.
Duration: 6 Month(s)
No. of Posts: 1
Job Expiry Date: October 20, 2016
Telecommute: No
Contact Information Login To View