System Admin (Application Support)

System Admin (Application Support)

Job Code: TJ_7983
Job Location: Tampa, Florida
Zip Code: 33601
Job Category/Title:
Employment Category: Contract - Corp-to-Corp, Contract - Independent, Contract - W2
Position Type: Mid Level
Travel Required: No
Interview Type: In-person
Education: Associate Degree
Experience: 3-5 year(s)
Job Description: • Provide Level 1 & 2 Application Support for a fast paced environment.
• Minimum five (5) years of UNIX, Shell Scripting and SQL hands-on experience is a must.
• Support multiple environments to ensure stability.
• Ability to analyze various log files and understand the underlying cause.
• Work closely with multiple teams to ensure smooth deployments.
• Probable candidates should possess excellent skills in UNIX and any one RDBMS, Windows Server.
• Oracle preferred along with good analytical and debugging skill.
• Nice to have hands-on experience of Build / deployment Process.
• Work with other teams to resolve tickets on priority through defined process and escalation matrix.
• Co-ordinate with various client stakeholders to provide technical solutions.
• Triage issues and provide short-term and long term solutions.
• Speak through the solution with Client and provide insights in to entire chain of events and plan for resolution
• Perform root cause analysis and work hands on to guide through the problem and incident management process
• Co-ordinate with offshore and other global teams.
• Provide creative solutions to customer problems to ensure customer productivity.
• Ability to exercise judgment using procedures and practices to determine the appropriate course of action.
• Excellent analytical and communication skills
• Support application Releases and change management functions
• Provide support for monitoring of applications logs, feeds, issue tickets
• Should be able to articulate the problem and provide step by step approach to problem and incident management.
• Desire and ability to provide an outstanding customer experience and go the extra mile in everything they do.
• Unix and AIX platforms.
• Unix debugging, Shell Scripting.
• SQL, Java/Jquery.
• Oracle 9/10/11G database support.
• Knowledge of MQ/TIBOC/EMS, Websphere, AbInitio and Informatica applications will be a plus.
Duration: 6 Month(s)
No. of Posts: 1
Job Expiry Date: November 8, 2016
Telecommute: No
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