Senior Business Analyst

Senior Business Analyst

Job Code: TJ_9058
Job Location: Olympia, Washington
Zip Code: 98501
Job Category/Title:
Employment Category: Contract - Corp-to-Corp, Contract - Independent, Contract - W2
Position Type: Senior Level
Travel Required: No
Interview Type: Telephonic
Education: Associate Degree
Experience: 5-10 year(s)
Job Description: • Assisting to restore unexpected, degraded, or disrupted services to users as quickly as possible and documenting the incidents. Updating users and customers until the event is closed
• Investigating incidents to determine and resolve the underlying causes
• Recording, tracking and fulfilling service requests and work orders
• Communicating with the organization
• Escalating emergencies
• Coordinating with other operation and project teams
• Providing team performance reports
• Testing and modifying systems as infrastructure, operating systems, browsers and integrated 3rd party systems are patched or upgraded and DOL policy security and usability standards are changed
• Developing and testing minor enhancements that grow the functionality of the system.
• Creating estimates for Legislative requests and requirements
• Completing weekly status and time tracking reports.
• Comply with all DOL methodologies and standards for software development (architectural standards, configuration management, programming standards, testing methodologies, change control, peer reviews) and maintain all project-related documentation within the project’s SharePoint repository.
• Participate in all weekly project status reviews and other meetings as requested by the DOL Project Manager.
Duration: 6 Month(s)
No. of Posts: 1
Job Expiry Date: December 6, 2016
Telecommute: No
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