PRODUCTION SUPPORT Jobs in Annapolis Junction, Maryland, MD


Job Code: TJ_76903
Job Location: Annapolis Junction, Maryland
Zip Code:
Employment Category: Contract - Corp-to-Corp, Contract - Independent, Contract - W2
Position Type:
Travel Required: No
Interview Type:
Education: Associate Degree
Experience: 5-10 year(s)
Job Description: • 6-9 years of production Support experience
• Familiarity with Ticketing systems and workflow in the ITIL process.
• Good knowledge of project Support methodology and the ITIL process
• Excellent communication and documentation ability.
• Ability to handle high volume of issues efficiently and adhere to process / procedures of CYC.
• Should process excellent analytical ability to triage the problems.
• Knowledge of Querying the database like Oracle, checking the Queues and Logs on the servers etc.
• Leading the support team.

Duration: 6 Month(s)
No. of Posts: 1
Job Expiry Date: September 29, 2017
Telecommute: No
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