||? Unpacks appropriate CPU (Central Processing Unit), hardware and software and then installs each at default or to custom specifications.
? Tests configured systems for appropriate functioning and troubleshoots for any errors found.
? Completes all required documentation of installation including a quality assurance sheet to ensure accurate billing with respect to warranty contract, proper processing of defective products and timely vendor returns and reimbursements.
? Follows customer personal computer system hardware and software specifications based on the configuration services being performed and the instructions supplied (on-line instructions, config. sheets).
? Complies with departmental training certification requirements based on config, level by job function, i.e. Config. Level I, II, III.
? Troubleshoots malfunctioning units using efficient problem solving techniques and departmental procedures.
? Researches hardware and software literature to keep abreast on new product/service developments and announcements.
? Works with Lead Technicians on difficult to solve problems or configurations.
? Requires Entry level - 3 years experience.
? Need motivated, energetic individuals who can work with minimum supervision.
? Must be familiar with computer setup, mapping network printers, install and configuring dual monitors.