Desktop Support Jobs in Irving, Texas, TX

Desktop Support

Job Code: TJ_77201
Job Location: Irving, Texas
Zip Code:
Job Category/Title: Desktop Support
Employment Category: Contract to Hire - Corp-to-Corp, Contract to Hire - Independent, Contract to Hire - W2
Position Type:
Travel Required: No
Interview Type:
Education: Associate Degree
Job Description: Top Three Skills:1. Excellent Customer Service
2. Experience supporting Windows 7 & 10
3. Experience supporting Office 2016
Nice to have: A+ certification
Job Description: Hiring a desktop support technician to join the current support team. This person will be responsible for providing hands on support. They are looking for someone with high energy who is ready to hit the ground running, and can provide a great end user experience.
- Level 2 Support
- ServiceNow ticketing system
- Close 6-10 tickets daily
- Windows 7 environment, but will be moving to Windows 10
- Dell & Lenovo laptops/Thin clients
- Image computers using SCCM
- Office 2016 & 365 support
- Printer support: change toner
- This team does provide mobile device support.
- Support Cisco Phones
- Remote in using Bomgar, Lync/ Skype
- Support conference rooms
No. of Posts: 1
Job Expiry Date: September 30, 2017
Telecommute: No
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