IT Help Desk Specialist Jobs - Expinfo Inc in Springfield, Massachusetts, MA

IT Help Desk Specialist

Job Code: 1100
Company Name: Expinfo Inc
Job Location: Springfield, Massachusetts
Zip Code: 01111
Job Category/Title: IT Help Desk Specialist
Employment Category: Contract - W2
Position Type:
Travel Required: No
Interview Type:
Required IT Skills: Windows, Microsoft Office Suite, VPN
Job Description: • Strong knowledge of the following supported products and platforms: Windows 2000, XP, Vista, Win7 & Windows 8 Operating Systems and Microsoft Office Suite 2003-2010 Proficient understanding of Mac OSX Operating System
• Proficient understanding of the following mobile devices and platforms: Android and iOS
• 1 – 2 years ACD, high volume call center environment experience
• 1 – 2 years first level Technical support experience
• Familiarity with VPN tools and remote support tools such as MS Lync, Webex, or TeamViewer
• Working knowledge of issues/request ticketing system preferred

No. of Posts: 1
Job Expiry Date: October 24, 2017
Telecommute: No
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