IVR Developer/QA

Job Title: IVR Developer/QA
Job Code: TJ_7395
Company Name: SysMind LLC.
Job Location: Alpharetta,Georgia
Zip Code: 30004
Job Category/Title: IVR Developer/QA
Employment Category: Contract - Corp-to-Corp,Contract - Independent,Contract - W2
Travel Required: No
Interview Type: Telephonic
Required IT Skills:
Job Description: Roles & Responsibilities:

•Job Description:
• Experience with DTMF and Speech applications.
• Expert level experience developing IVR applications (note level of complexity).
• Speech Grammar Development skills.
• Experience developing IVR / Speech applications using GVP Studio, VXML, and Java
• Experience with Nuance ASR or TTS.
• Interpret and analyze business requirements to identify risks and design appropriate solutions.
• Develop and assess the capabilities and limitations of the applications and technologies and recommend alternatives and solutions .
• Provide guidance for business decisions from a technical perspective on such issues as performance, scalability, reliability, and security.
• Collaborate with project team members to provide input to design specifications related to speech application.
• Develop simple grammars for speech applications
• Understand differences between types of grammars (list, pattern, etc.), benefits and when each is appropriate to maximize accuracy for a given dialog
• 3 to 5 years experience in VoiceXML IVR technologies.
• 3 to 5 years’ experience in Advanced Speech Recognition solution design and development.
• 1+ year experience in grammar design, development (ABNF, GRXML), and testing.
• 3+ years’ experience in speech tuning and grammar analysis.
• Proficient written and verbal skills.
• Strong understanding of Natural Language design and Directed Dialogue design techniques for speech applications.
• Strong knowledge of various speech engine capabilities and tuning concepts
• Ideal candidate will have experience with Nuance and/or IBM WVS speech engines/tools.
Duration: 6M
No. of Posts: 1
Job Expiry Date: October 20,2016
Telecommute: No

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